Legal
Privacy Policy
Calibrook takes the protection of personal data seriously. This policy explains what information we collect, how we use it, and the rights available to you. It applies to all visitors who interact with this website.
Last updated: May 2025
1. Data collection
We collect personal data only when it is provided directly by you or is necessary for the operation of this website. The following types of information may be collected:
Contact form data: When you submit an enquiry through our contact form, we collect your name, email address, and any message content you include. Subject and organisation fields are optional.
Cookies and analytics: Where you have consented, cookies are placed to measure website usage and, where applicable, to support advertising. See our Cookie Policy for details.
Technical data: Server logs may capture IP addresses, browser types, and pages visited. This data is used to maintain site security and is not used to identify individual visitors.
2. Legal basis for processing
Legitimate interests: Processing your contact enquiry and responding to it.
Consent: Use of non-essential cookies, where you have accepted them via the cookie banner.
Legal obligation: Retaining records required under applicable law or professional regulations.
3. How data is used
To respond to enquiries submitted via the contact form and to follow up as appropriate.
To understand how the website is used and to improve its content and structure, using anonymised analytics data.
To maintain the security and technical performance of the website.
We do not use personal data for automated decision-making or profiling.
4. Data sharing
We do not sell personal data. Where third-party services are used to operate this website (such as analytics providers), data may be processed on our behalf under data processing agreements. These providers are not permitted to use your data for their own purposes.
We may disclose data where required by law or a regulatory authority, or where necessary to protect the legal rights of Calibrook.
5. Data retention
Contact enquiry data is retained for as long as necessary to respond to and close the relevant enquiry, and for a reasonable period thereafter in case of follow-up. Analytics data is retained in accordance with the policies of the relevant analytics provider. You may request deletion of your data at any time by using the contact form.
6. Data protection measures
Data transmitted via forms on this site is sent over HTTPS encryption.
Access to personal data is limited to those with a legitimate need to handle it.
In the event of a personal data breach that is likely to result in risk to individuals, we will notify the relevant supervisory authority within 72 hours where required.
7. Your rights and opt-out instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us via our Contact page. We will process your request promptly.
Rights under data protection law
Right of access: You may request a copy of personal data we hold about you.
Right to rectification: You may ask us to correct inaccurate data.
Right to erasure: You may ask us to delete your personal data where there is no continuing lawful basis for processing.
Right to data portability: Where applicable, you may request your data in a structured, machine-readable format.
Right to object: You may object to processing carried out on the basis of legitimate interests.
8. Policy updates
This policy may be updated from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the website following an update constitutes acceptance of the revised policy.